Your Questions, Answered

About the Sauna

Is the sauna off grid?
Yes. The sauna is fully off grid, powered by a rechargeable battery. The stove runs on propane.

How hot does the sauna get?
The sauna reaches approximately 190°F and takes about 30 minutes to heat up.

How does the stove work?
Turn the knobs and the control unit (CPU) automatically ignites the stove. Each cycle runs for 60 minutes.

How many people fit in the sauna?
The sauna comfortably fits 4 people and can accommodate up to 7–8 people with rotation.

How much space does the sauna need?
The trailer fits in a standard parking space and requires clear access for delivery and pickup.

Cold Plunge

Is the cold plunge included?
Yes, the cold plunge is included with select packages.

How big is the cold plunge?
It holds 252 gallons and fits two people at a time.

Is the cold plunge off grid?
Yes it can be! Water can be provided but if external hookups are available it is preferred.

Booking & Rentals

How far in advance should I book?
We recommend booking as early as possible, especially during weekends and peak seasons.

How long is a rental?
Rental length depends on the package selected. We offer flexible timing options.

Do you offer same-day rentals?
Same-day rentals may be available depending on schedule and location. Please contact us directly.

Delivery & Setup

Do you handle setup and breakdown?
Yes. Delivery, setup, orientation, and pickup are included with every rental.

Do I need to be present for delivery?
Yes, someone should be available to provide access and confirm placement.

What surfaces can the sauna be placed on?
Flat, level surfaces are preferred. We’ll confirm details ahead of time.

Use & Safety

Is the sauna safe for beginners?
Yes. Sauna is safe when used responsibly. We provide guidance before each session.

How long should I stay in the sauna?
Listen to your body. Most sessions last 10–20 minutes followed by rest or cold exposure.

Who should avoid sauna or cold plunge?
Individuals who are pregnant or have heart, blood pressure, or medical conditions should consult a healthcare professional before use.

What to Bring

What should I bring?
Swimwear, sandals, and any personal comfort items. Towels and drinking water are provided with Intermediate and above packages.

Can we play music?
Yes. Music is welcome and we will provide the bluetooth speaker that can set the vibe for your sauna rental.

Privacy & Groups

Is the experience private?
Yes. The sauna is reserved exclusively for your group.

Can larger groups rotate through?
Absolutely. Rotational use works well for larger groups and events.

Weather & Location

Can the sauna be used in winter?
Yes. The sauna is designed for cold weather and performs exceptionally well in winter conditions.

Can the sauna be used at night?
Yes. Evening and nighttime sessions are very popular.

Events & Partnerships

Do you offer event or retreat rentals?
Yes. We work with events, retreats, hotels, and wellness partners.

Can the sauna be used in parks or outdoor locations?
Possibly. Permissions and logistics vary by location. Contact us to discuss options.

Cancellations & Support

What is your cancellation policy?
Please refer to our Cancellation & Rescheduling Policy for details.

Who do I contact if I have questions?
You can reach us anytime via our Customer Support page.

Still Have Questions?

We’re happy to help.

Contact Us